Refund & Cancellation Policy
Outlines billing cycles, subscription cancellations, Razorpay payments, and refund terms.
1. Subscription Cancellation
You may cancel your paid subscription plan at any time through the Billing page in your organization dashboard.
Upon cancellation, your subscription remains active until the end of your current paid billing period. No further charges will occur.
2. Refund Policy
Histeria offers a Free tier allowing users to test platform functionality prior to subscribing.
Except where required by applicable law or explicitly approved in writing by Histeria support, paid subscription fees are non-refundable once the billing period has commenced.
If you believe a billing error occurred (e.g., duplicate Razorpay transaction), please contact support@histeriamails.com within 14 days of the transaction.